SAP WalkMe: Driving Immediate User Onboarding and ROI
The Issue: The Gap in Digital Use
Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. But, complexity, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":
- Employee Struggles: Users find it difficult to use new SAP interfaces or complete complex transactions, leading to delays and increased use on support teams.
- Workarounds: Users bypass standard SAP processes, which results in data quality issues, regulatory problems, and productivity loss.
- Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they face real-time tasks.
- Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.
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The Solution: Contextual Help with SAP WalkMe
The WalkMe DAP, fully integrated into the SAP environment, addresses the usage barrier. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.
By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.